First, we freeze our lasagna so it is fresh frozen; then we pack it in specially insulated packaging that keeps food safe and delicious. We ship it and it arrives ready to heat, eat and enjoy.
Due to the perishability of our product, we only ship on Monday, Tuesday, Wednesday within the Continental U.S.
Orders must be received by 10 a.m. EST on Tuesdays. Otherwise it will be shipped on the next "shipping" day. This assures delivery prior to the weekend.
Once your order has shipped, it must arrive at your doorstep within 3 business days. (WA, OR, ID, MT, WY, CA, NV, UT, AZ, MN, & ME requires UPS 3 Day Select)
Shipping claims and exceptions:
We will do everything possible to re-route orders for timely delivery but cannot be responsible for a damaged or compromised product due to the following:
- Delayed deliveries due to weather
- Incorrect addresses or delivery
- Unopened shipments (all boxes are clearly marked "Perishable")
- Gift shipments sent to recipients who are out of town or otherwise unavailable to receive their shipment. Please notify the recipient of the pending arrival of perishables!